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nicole M

1 reviews | Active since Nov 2014

14 Jul 2020, 08:47

Wesbank

I'm dreading sharing this post but I've reach a point where I don't know what to do. If I think about it I'm sure I'm not the only one. I'm self employed and have app**** for a payment break through Westbank for my business vehicle. They successfully helped me with the first part of the payment break of which I am extremely grateful for. My 3 months break has come to an end of which leaves me with a challenging situation because of the continue lock down and peak in the infection rate customer are extremely hesitant to allow people to come to their homes. I've called Wesbank for further assistance for the extention and they have advised that they are not continuing the payment break because they are waiting the bank. I've explained to the consultant that payment deduction is just not possible but I was told we'll there's nothing we can do. It's disappointing to hear that a bank such as Wesbank has waited till this point to tell their customers. It's concerning that MFC is able assistance there customers but Wesbank is not.

I just really don't know what to do.

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