BN
Bonginkosi N

1 reviews | Active since Apr 2013

04 Feb 2015, 17:51

Wesbank: 10% or nothing

We made an agreement with Wesbank's ********* agents last year December or early Jan, that I will pay R7800 end of Jan and the remaining will be settled in 3 Months. Now the agents, due to their greedy nature in seeking to make 10% on every call they make decided to disregard the agreement. Whats up with that?.<br> <br> You people should lose your licenses, its frustrating. I dont have an issue with paying my account, even though you as a bank failed to understand my situation when I had one, I am still settling it.<br> <br> If this your tactic to keep me behind my payments so you can benefit from collecting the vehicle, forget it. Id rather crash it and be blacklisted forever than to accept this ********* nature of your business conduct.<br> <br> Its a principles <br> <br>

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Replies (1)
WesBank
WesBank's reply06 Feb 2015, 06:50
Official
Hello bonginkosipnkosi,

We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond.

We have referred the matter to the relevant management and feedback will be provided to you accordingly.

We trust that you find this in order.

Regards,
WesBank