MM
Muzi M
1 reviews | Active since Nov 2020
19 Dec 2021, 15:41
Wesbank
Worst car finance Institution of all time. I have finished paying the car but they still debited my account. It's been more than 3 weeks of trying to get my money back but no one is helping. The level of mediocrity that I have been dealing with is really annoying.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
20 Dec 2021, 08:07Dear Muzi Mkhwa****,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Dec 2021, 08:07
Official
Dear Muzi Mkhwa****,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MM
Muzi M's updateReviewer Update
20 Dec 2021, 16:04Thanks to Hello Peter, my account has been credited with the amount that they owed me. I am grateful for such platforms otherwise I would still be fighting to get my money back. Lastly, thanks to Wesbank employee who saw the review and acted swiftly to resolve the problem, am grateful. I got my money back.
MM
Muzi M's update20 Dec 2021, 16:04
Reviewer Update
Thanks to Hello Peter, my account has been credited with the amount that they owed me. I am grateful for such platforms otherwise I would still be fighting to get my money back. Lastly, thanks to Wesbank employee who saw the review and acted swiftly to resolve the problem, am grateful. I got my money back.