PN
Patricia N

1 reviews | Active since Jul 2020

28 Jul 2020, 16:24

Wesband / VW Hatfield Pretoria

I have complained about a vehicle i bought at VW Hatfield Pretoria last year of which the vehicle had an accident and the dealer didn't disclose the info and they disputed the report though i got it from another dealer of which the info is available at VWSA. I took complained to MIOSA of which the case is now with the NCC, Wesbank is still sending me statements of that deal while i send back the vehicle to the deal within a month. They don't want to cancel the deal and i feel like have been ****** because the price of they sold it for is too much according to the other dealer seeing the car was repaired. Now Westbank is still calling me while i don't even have the car. I won't take it because they **** to me and treated me badly. I am waiting for NCC to respond. I am tired of this. I won't be forced to take this car since they **** to me. I can only take it if they can clear everything, we start from scratch and they tell the truth and charge me the correct price.

0
Replies (1)
WesBank
WesBank's reply29 Jul 2020, 07:55
Official
Dear Patricia N,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution