PR
PAULINA R
1 reviews | Active since Jun 2019
13 Oct 2025, 21:17
Wes bank is a Nightmare
My car is financed by the worst bank I have ever came across of in my entire life .Wes bank is the worst .I regret the day I took your offer while I couldn’t have chosen a better bank that cares about it Clients
I have been saying for the past months via emails that I DO NOT want your value added stupid policy .However it appears as if we are forced to have it. I have been sending endless emails and No one bothers to attend to this.
Just cancel your stupid policy, I do not want it.
I don’t want you to call me all I want is a written confirmation via email that the policy is cancel and my instalment is amended accordingly.Full Stop😡
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Replies (2)0
Replies (2)
WesBank's replyOfficial
14 Oct 2025, 07:38Dear PAULINA RAPOO,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Oct 2025, 07:38
Official
Dear PAULINA RAPOO,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
PR
PAULINA R's updateReviewer Update
29 Oct 2025, 07:12Still no feedback provided on this matter instead my car premium has increased this month. What is wrong with You Wesbank? Why are you forcing me to have added insurance on my car
Wesbank I’m so disgusted by your poor *********** .
Fix this mess before I change my bank account and stop paying you .or before I decide to re finance my car with another bank
Wesbank I’m so disgusted by your poor *********** .
Fix this mess before I change my bank account and stop paying you .or before I decide to re finance my car with another bank
PR
PAULINA R's update29 Oct 2025, 07:12
Reviewer Update
Still no feedback provided on this matter instead my car premium has increased this month. What is wrong with You Wesbank? Why are you forcing me to have added insurance on my car
Wesbank I’m so disgusted by your poor *********** .
Fix this mess before I change my bank account and stop paying you .or before I decide to re finance my car with another bank
Wesbank I’m so disgusted by your poor *********** .
Fix this mess before I change my bank account and stop paying you .or before I decide to re finance my car with another bank