PP
Petronella P

1 reviews | Active since Apr 2018

08 May 2021, 01:09

Wes bank documents car transfer

After setteling my account I have still not received the card documents. It's now been over 5 weeks and several emails from my attorney and myself and Wes bank does not even reply to my email. Emails have been sent to Rizaad with no response. Very poor service I have received since starting my late husband's estate.

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Replies (1)
WesBank
WesBank's reply10 May 2021, 10:05
Official
Dear Petronella P

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution