BM
Ben M

1 reviews | Active since Mar 2009

11 Mar 2015, 16:52

Well run Call Centre

Picking up the Natis registration document for a vehicle which had been paid cannot be easier or more organised. I phoned the Natis Division on Monday and was very friendly and efficiently assisted. On Wednesday I arrived at the Head Office in Fairlands and from the security to the call centre the staff were friendly and helpful. The efficient queuing system ensures that customers are orderly and effectively assisted. From parking until back at my vehicle seven minutes flat - well done! Thank you Wesbank for exceeding expectations. Expectations obviously *****ed by the general manner in which customers are assisted in other industries. Well Done!

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Replies (1)
WesBank
WesBank's reply12 Mar 2015, 08:45
Official
Hello Hawkeye,

Thank you for taking the time to share your experience at WesBank. We are pleased to hear that the service you have received was impeccable and we will certainly strive to ensure exceptional service delivery during all interactions with our customers.

Your feedback is appreciated, thank you once again.

Yours faithfully,
WesBank