BW
Ben W
1 reviews | Active since Dec 2024
18 Dec 2024, 08:56
Webank early debit order
Wesbank debited my account last night without any notice, and the debit order date for me is the 27th. How can they simply decide to change a debit order date? This is unacceptable and feels wrong and possibly in breach of law.
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WesBank's replyOfficial
18 Dec 2024, 10:02Dear Ben Wiid
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply18 Dec 2024, 10:02
Official
Dear Ben Wiid
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution