TS
Theo S
1 reviews | Active since Oct 2015
24 Jan 2019, 10:24
Weabank Dissatisfaction
I have been dealing with Wesbank for a very long time and due to unforeseen financial expenses I need to make a payment arrangement to keep up with my car payments. I have a very good credit record and never missed one payment in the past. I want to pay but can’t afford the full monthy payment. They are not willing to help. Very disappointed.
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Replies (1)
WesBank's replyOfficial
24 Jan 2019, 11:03Dear Theo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8956A.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8956A.
Regards,
Patience Ramanugu
WesBank Service Resolution
Best regards,
WesBank's reply24 Jan 2019, 11:03
Official
Dear Theo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8956A.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8956A.
Regards,
Patience Ramanugu
WesBank Service Resolution
Best regards,