We do NOT care about our Customers

Dear Wesbank

I have had a car loan with you for 6 years, I find that Wesbank is not really a caring bank.

For the last half of last year I had to send you Proof of payment monthly as I got calls monthly about being in arrears and getting threatend with lagal and credit score and who know what else.

So AGAIN in January my car was paid, it still has not been allocated to my account, this car is supposed to be paid off, but with all the money added on by you for "being in arrears" this account is back to R +- 4500.00.

This for a car that was suppose to be R 0.00 in January.

I will send the POP to the email address I have. I expect you to allocate my ****** payment and I expect you to reverse every last sent that you added to my account for being in arrears.

I suggest you start being a wonderful bank like to advertise on TV but that I have seen absolutely nothing off.

You don't care about your customers at all and are only interested in the money aspect and to threaten clients.

AND WHAT AM I PAYING fOR THAT SAYS NCA SERVICE FEE, for a contract that has expired.