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Daan M

1 reviews | Active since Jul 2016

02 Dec 2016, 12:57

We are there for you - hahaha

<p>A document was requested from Wesbank to authorise the repair of my Mercedes Benz vehicle. The 'consultant' said their average response time is 24 hours (for a simple standard letter that is used daily ?) to issue the letter. Following up the next day, we got told their response time is 48 - 72 hours. How is that for service?</p>

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Replies (2)
WesBank
WesBank's reply05 Dec 2016, 14:39
Official

Dear Daan,

We thank you for allowing us the opportunity to investigate your concerns.

We have referred the matter to the relevant finance management and feedback will be provided to you accordingly.

We trust that you find the above in order.

Kind Regards,

WesBank

WesBank
WesBank's reply05 Dec 2016, 14:39
Official

Dear Daan,

We thank you for allowing us the opportunity to investigate your concerns.

We have referred the matter to the relevant finance management and feedback will be provided to you accordingly.

We trust that you find the above in order.

Kind Regards,

WesBank