AL
Audrey L
1 reviews | Active since Oct 2020
05 Oct 2020, 10:46
Watch out for double debit orders
Double debit order 2 months in row. Changed banking details 3 months ago, they are still taking debit order amount off old account. Please be warned Despite numerous emails and calls WesBank blatantly ignore ur request/instructions as a so called valued clients and take double payment each month.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
05 Oct 2020, 16:15Dear Audrey L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Oct 2020, 16:15
Official
Dear Audrey L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution