NK
Nelly K
1 reviews | Active since Dec 2019
01 Feb 2024, 09:52
Waste of time
First of all no one answers the call centre. The customer service people give different answers. Now I can't even see my application on the app. It disappeared. On top of all this westbank has my wrong cell phone number. Worst bank to deal with!
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
01 Feb 2024, 10:01Dear Nelly Hoosen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Feb 2024, 10:01
Official
Dear Nelly Hoosen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
NK
Nelly K's updateReviewer Update
01 Feb 2024, 14:09Still ZERO FEEDBACK!
NK
Nelly K's update01 Feb 2024, 14:09
Reviewer Update
Still ZERO FEEDBACK!