Warning: Second-Hand Car Financing Troubles with Wesbank

I want to share my recent experience with Wesbank's car financing service, especially when it comes to second-hand cars. I'm seeking assistance and advice from anyone who can help me out of this situation.

Wesbank is known for quick financing, but I strongly suggest avoiding them, especially for second-hand cars from third-party dealerships. On October 16, 2023, I signed up for a financing deal with Wesbank. However, as of today, I'm still waiting to get my hands on the car I intended to buy. I'm quite frustrated, and here's why:

Unexplained Changes: When I checked the car at the dealership, I was surprised to see that it had been repainted, and there was no clear reason for it. Even more puzzling, they replaced the windshield with an aftermarket one without explaining why. To make matters worse, the left window doesn't work.

Wesbank's Slow Response: I contacted Wesbank to express my concerns and ask for the financing contract to be canceled. Their response hasn't been very helpful. They told me I had to wait for a five-day investigation period before they can do anything.

Dealer's Unwillingness to Help: After five days passed, I contacted Wesbank again to ask about the investigation's progress. Unfortunately, they gave me the same answer, and there's no clear solution in sight. I even visited the car dealership, hoping they could assist, but they said I had to take the car as it is because Wesbank hasn't told them anything different.

I'm stuck in a frustrating situation, with the car not in my possession, and Wesbank seems to be dragging its feet when it comes to canceling the contract. This has caused me a lot of stress and inconvenience, as I can't use the car I initially wanted to buy.

If anyone has experience or knowledge on how to deal with this, please provide guidance or assistance. I'm unsure about my next steps and how to resolve this problem. Any advice or support would be greatly appreciated.

My hope is that by sharing my experience, others can avoid similar issues when working with Wesbank for financing second-hand cars. I feel helpless right now and really want to find a solution to this problem.

Thank you for taking the time to read this, and I hope my review can help others be more informed about potential issues with Wesbank.