1 reviews | Active since Aug 2012
WAKE UP WESBANK
I lodged a complaint.
Apparently they never sold the debt to MBD debt collectors, so seemingly MBD must of been in my imagination!!!!!!! Wesbank had an agent call me and say that the 6 year old debt has not been prescribed because they delayed it due to a judgement in 2014. I asked why does the judgement not reflect on my credit profile, she says no not a judgement like that????
She then proceeds to give me examples of why debt can be delayed in prescribing which is irrelevant to me. Makes a comment that Wesbank has been in touch with me, whenever I ask questions or for proof thereof she defaults to standard responses and speaks over me.
I have requested a copy of this Judgement that Wesbank did in 2014, I have emailed and I have had no response.
Wesbank is a bunch of *********** bullies - I await a copy of this judgement so I can submit to the FaisOmbud and BankingOmbud - but they dont respond to my requests???? Why??????
CRSCBAE7 - Zabonzile Hogins , literally should not be in a customer resolution department, she has the ability to make a bad situation worse. I refuse to speak to her.
Why wont Wesbank send the judgement they apparently have in 2014, and proof of the supposed correspondance thereafter???????????
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
