PH
Percy H
1 reviews | Active since Mar 2009
31 Dec 2020, 07:22
Wake up Wesbank
WAKE UP WESBANK....... My car is paid up and yet, you keep deducting an installment. The worst is you deduct exactly at the end of the month, but take 14 days to refund the installment. We can't blame COVID for incompetence!!!!!
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WesBank's replyOfficial
31 Dec 2020, 09:29Dear Percy
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 Dec 2020, 09:29
Official
Dear Percy
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution