WW
Wendy W
1 reviews | Active since Nov 2017
18 Dec 2018, 15:25
waiting time on Wesbank call centre
I have been holding on the call centre line for 1 hour 32 min and I'm still on hold!
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Replies (1)
WesBank's replyOfficial
18 Dec 2018, 16:07Dear wendy-wiemers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86287.
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86287.
Regards,
Rodney Nadar
WesBank Service Resolution
WesBank's reply18 Dec 2018, 16:07
Official
Dear wendy-wiemers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86287.
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86287.
Regards,
Rodney Nadar
WesBank Service Resolution