VW Finance, Worst Customer Service

Westbank/ VW Finance has the worst service ever. I have been waiting for a senior person/ or anyone at all to get back to me with my query “missing payment” i get endless calls from them asking me why i have not made payment, when payment has been made and proof of payment has been sent through to them multiple times. I emailed their customer service department, i wana say about 2 weeks ago, and i received a automated reponse saying i will be contacted within 48 hours. No one has gotten back to me, i have to make the effort to make contact each and everytime, i get told someone will get back to me and still no one gets back to me. One things is for damn sure, i will never ever ever want to do business with VW Finance or Westbank. I will rather go where i’d be valued as a customer, its clear to see that VW finance/ Westbank only cares about their pockets and has no customer service at all. There is much more to this story but if i go into more detail i’ll run out of space. My advise, NEVER EVER deal with VW Finance/ Westbank EVER!!!