1 reviews | Active since Sept 2010
Victimization from WESBANK ongoing
Hi I have bought a vehicle(White Bantam Bakkie) through my bank CAPITEC, WHICH PAID THE MONEY TO WESBANK. The vehicle is fully paid now I still get bills. I have tried on numerous times to mamke this matter clear and explained myself but it seems they dont want to understand that I paid for the vehicle and now they dont want to release my vehicle registration documents. My bank also made contact with them they give us a call center number which we tried and have to hold on very long. I have record of proof of payment. WESBANK IS PUTTING ME UNDER STRESS AND HARASSING ME, I FEEL THAT I NEED TO BE COMPENSATED FOR THE UNNECESSARY DISCOMFORT WHICH THEY ARE CAUSING ME. The last installment was due 27-07-2012 I paid it before that time 10-07-2012. <br> <br> This matter needs to be rectified immediately. I refuse to to pay any monies FURTHER.<br> <br> Please Contact: Mr. Neville Sauls<br> ***<br> <br> Then a 2nd and 3rd person from a Call Centre phoned and said I must pay.
Thank you for bringing your concerns to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and the outstanding payment has subsequently been received. A request was logged to forward original registration document to you.
We trust our efforts has earned your continued patronage.
Yours faithfully,
WesBank
Thank you for bringing your concerns to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and the outstanding payment has subsequently been received. A request was logged to forward original registration document to you.
We trust our efforts has earned your continued patronage.
Yours faithfully,
WesBank
