CR
Christo R
1 reviews | Active since Aug 2020
14 Nov 2020, 10:22
Very upset
Wesbank has been phoning my head office where I work 20 times in the past week. This gives me a very bad name at work and I believe it's very unprofessional from them. When I send an email there is no reply, when I try to phone them there is no answer. I have made the payment for the installment yet they are still phoning my workplace. I'm definitely going to take this further and if it is possible to sue I will.
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WesBank's replyOfficial
16 Nov 2020, 10:45Dear Christo Rushmer,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Nov 2020, 10:45
Official
Dear Christo Rushmer,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution