NH
Nikkita H
1 reviews | Active since Jul 2023
24 Jul 2023, 13:35
Very unhelpful!
Been banking with FNB for a few years now and unhappy to say that applying for a vehicle through my own bank is a mission,
The app says im pre approved but does not allow me to complete the application,
The dealer app**** on my behalf and other banks are reverting with far lower rates than my own !
Calling Wesbank is useless as im sent from pillar to post, maybe time to change banks if FNB cannot step up?
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Replies (1)
WesBank's replyOfficial
24 Jul 2023, 13:44Dear Nikkita Hattingh,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jul 2023, 13:44
Official
Dear Nikkita Hattingh,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution