JC
Jasmine C
1 reviews | Active since Dec 2021
22 Dec 2021, 17:19
Very sad service
Very very upsetting service requesting a NATIS doc from a 3rd Party point of view. All necessary documents and payment has been made since Oct 2021, but still have not received my NATIS docs since then. It seems like they don't read the email strung by the same ref number, keep on asking me for to send in the signed forms and proof of payment every second email. It's getting really frustrating now.
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WesBank's replyOfficial
23 Dec 2021, 07:32Dear Jasmine Chien,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Dec 2021, 07:32
Official
Dear Jasmine Chien,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution