BW
Braam W
1 reviews | Active since Dec 2019
27 Jun 2020, 11:45
Very poor service from Wesbank customers service
Very very poor service from Wesbank customer service, been requesting a capital deduction from the 18th of June. Until today nobody has made the effort to contact me back, because ofbthe slow response, they just informed me that I still need to pay my full installment.
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WesBank's replyOfficial
29 Jun 2020, 10:18Dear Braam W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Jun 2020, 10:18
Official
Dear Braam W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution