SP
Shaun P
1 reviews | Active since Apr 2019
24 Apr 2019, 21:18
VERY POOR CUSTOMER SERVICE
Treats their customers very badly and with no respect. Denies you your consumer right. So unfairly treated. No Mercy heartless do not want to even allow me to make a payment agreement. Unfairly repossessed my vehicle without any summons. Struggling to get to work. I am a shift worker and i tried for almost 2 months now to come to an agreement with them but no joy. Treated so unfairly. Please do not ever sign a contract with WESBANK because they do not treat their customers with care. It has lead my wife to having uncontrolled hypertenson and depression through all the drama they have caused my family and i. Please stay far away from Wesbank.
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Replies (1)WesBank's replyOfficial
25 Apr 2019, 10:02Dear ***,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS93001.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS93001.
Regards,Neo SitholeWesBank Service Resolution
WesBank's reply25 Apr 2019, 10:02
Official
Dear ***,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS93001.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS93001.
Regards,Neo SitholeWesBank Service Resolution
