CT
Clarice T
1 reviews | Active since Nov 2018
03 Apr 2019, 12:01
Very poor client service
I have paid off my car over 2 weeks ago and have not heard anything from Wesbank despite following up regarding ownership certificate transfer, plus refund of overpayment plus interest. Such bad service.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
03 Apr 2019, 14:54Dear Clarice T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS90113.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS90113.
Regards,
Annalize Joubert
WesBank Service Resolution
WesBank's reply03 Apr 2019, 14:54
Official
Dear Clarice T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS90113.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS90113.
Regards,
Annalize Joubert
WesBank Service Resolution