ZP
Zandile P
1 reviews | Active since Apr 2010
03 Sept 2020, 15:14
Very Irate customer
I am very unhappy with this service, I am being pushed from pillar to post because of the COVID relief taken and is still not resolved. I spoke to Michelle Soomramany last week who told me that my account is 1 month in arrears and yet FNB had said everything has been sorted with WESBANK. This is now affecting my credit rating. Everyone has their own version of whats happening here, this is really bad
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WesBank's replyOfficial
03 Sept 2020, 15:52Dear Zandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Sept 2020, 15:52
Official
Dear Zandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution