IvdB
Ida van der Burgh
1 reviews | Active since Feb 2011
18 Jun 2023, 08:16
VERY BAD SERVICE by Wesbank
Wesbank needs to send me all the original NATIS documents as I’ve paid the full amount on my vehicle. There answer - The following is required to act on your behalf - • R362.00 transfer fee. I've send them and e:mail to *** mention that I refuse to pay the amount as it was never mentioned. Up to today I haven't here anything from WesBank. This is VERY BAD SERVICE and I will make sure that people will NEVER EVER make use of WesBank again due to contract break by Wesbank.
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WesBank's replyOfficial
19 Jun 2023, 07:33Dear Mrs Ida van der Burgh,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Jun 2023, 07:33
Official
Dear Mrs Ida van der Burgh,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution