RD
Ruan D
1 reviews | Active since May 2019
14 Sept 2020, 16:53
Very bad service
Waiting for more than 10 days now that they revers my money that i paid in to the wrong acc
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
15 Sept 2020, 09:21Dear, Ruan D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply15 Sept 2020, 09:21
Official
Dear, Ruan D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
RD
Ruan D's updateReviewer Update
16 Sept 2020, 22:22Well cant complain about the service because there are no service after a long strugglethey said they will revers my money after i send my banking details more than 2 times. So that i can get a nother mail just to say they cant do it coz they dont have my details. Like realy wat is it gona take before i can get back my money? Hope the staff had a very nice meal last night, i was the one who dade to look my daughter in the eyes last night and said to here Daddy cant buy food. Tnx a lot
RD
Ruan D's update16 Sept 2020, 22:22
Reviewer Update
Well cant complain about the service because there are no service after a long strugglethey said they will revers my money after i send my banking details more than 2 times. So that i can get a nother mail just to say they cant do it coz they dont have my details. Like realy wat is it gona take before i can get back my money? Hope the staff had a very nice meal last night, i was the one who dade to look my daughter in the eyes last night and said to here Daddy cant buy food. Tnx a lot