VERRY VERRY BAD SERVICE FROM WEST BANK.

I own a 1.4 Velocity Golf. Financed by West Bank. <br> <br> On Monday 21 September 2015 I sold the Golf. On Tuesday 22 September I went to FNB and settled the Settlement amount. Wednesday 23 September i phoned West Bank to request the registration papers from West Bank. They said the papers will be sent by courier and will arrive within 3-4 days. Monday 28 September I phoned West Bank to get a tracking no on the papers to find out where the papers are. They told me it has not left the bank yet. If it doe's not arrive by Friday 02 October i must phone them to get an update on the courier process. Thursday 01 October @ about 09:00 i phoned them and they said the papers still has not been sent away. <br> This is really pathetic. This is how the customer gets treated at West Bank. You do 1000 things correct and no-one will hear about it but if you do something bad like this everyone will hear about it (THIS IS TRUE). <br> <br> I expect the papers to arrive at my house on Friday 02 October 2015. <br> <br> Rocco Erasmus