RD
Rene D
1 reviews | Active since May 2013
03 Nov 2015, 09:25
Vehicle settled - STILL deduct installment!!!!
My vehicle with Wesbank/FNB was settled in full on 29 October - payment done FROM an FNB account so there is ABSOLUTELY no way that Wesbank can miss this payment BUT they did!!!<br> <br> Wesbank actually deducted an installment off of my account AFTER my vehicle was settled 4 days earlier!!!! How *********** can you be??? I am a PRIVATE BANKING client and this is how I am treated????<br> <br> I am moving to Nedbank AS SOON AS YOU PAY ME BACK!!!
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WesBank's replyOfficial
06 Nov 2015, 10:45Hello RDreyer77,
Thank you for raising your concerns affording us the opportunity to assist you. Our customer service team has contacted you to discuss the matter in detail and we believe that your refund has been done and is reflecting in your Bank account.
We trust that you find this in order.
Kind regards
WesBank
Thank you for raising your concerns affording us the opportunity to assist you. Our customer service team has contacted you to discuss the matter in detail and we believe that your refund has been done and is reflecting in your Bank account.
We trust that you find this in order.
Kind regards
WesBank
WesBank's reply06 Nov 2015, 10:45
Official
Hello RDreyer77,
Thank you for raising your concerns affording us the opportunity to assist you. Our customer service team has contacted you to discuss the matter in detail and we believe that your refund has been done and is reflecting in your Bank account.
We trust that you find this in order.
Kind regards
WesBank
Thank you for raising your concerns affording us the opportunity to assist you. Our customer service team has contacted you to discuss the matter in detail and we believe that your refund has been done and is reflecting in your Bank account.
We trust that you find this in order.
Kind regards
WesBank