Vehicle financing.

Item: WesBank
Rating: 1
Author: Heinrich S

Good Morning.

I had Wesbank car financing for about 2 years. I sold my vehicle last month in the middle of the month. The debit order went through end of last month. After emailing Wesbank back and forth for a month (each time you email Wesbank it takes a week for them to respond). They told me this week, I need to send proof that the debit order went through. Now today the debit order went through again. At this stage I am still paying for a vehicle I don't own or owe money on.

Please assist.

Helpful (0)

Replies (1)

WesBank's replyOfficial

28 Mar 2022, 08:20

Dear Heinrich S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply28 Mar 2022, 08:20

Official

Dear Heinrich S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution