BF
Bongi F

1 reviews | Active since Dec 2019

03 Dec 2019, 15:35

Vehicle Finance- Wesbank not updated

Hi WesBank,

I have recently app**** for vehicle finance and the dealership was not able to load my bank statement from Discovery Bank. The reply I received from the consultant was that they will escalate the matter? Wow...how does that help?

0
Replies (1)
WesBank
WesBank's reply04 Dec 2019, 08:34
Official
Dear Bongi Faith,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution