HS
Hemel S
1 reviews | Active since Dec 2022
02 Dec 2022, 14:47
Vehicle finance nightmare
Everything seemed ok until it came time to change ownership, and so began my personal nightmare. The app removed my account so I couldn't use it to request the documents, the emails I sent kept requesting confirmation details (that I sent), but still no documents and when I query why they start from scratch. I hate this. I'm so frustrated.
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WesBank's replyOfficial
05 Dec 2022, 07:30Dear Hemel Soni,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Dec 2022, 07:30
Official
Dear Hemel Soni,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution