1 reviews | Active since Dec 2015
VEHICLE FINANCE CALL CENTRE
I am really starting to feel like I am with the wrong bank....<br> <br> I app**** for finance online at FNB website, and sent all the documents as per email request on the 22/12/2015<br> After sending the documents to [Email Removed] I had to follow up again because there was no response still.<br> <br> I finally got hold of the department and Spoke to Ms Feko Jere and she told me that my application was received but because of the dealership I want to buy the car from.<br> my application was sent for reload.... how very convenient,,,, :/<br> <br> She then told me that I should expect a call on Monday (28/12/2015)<br> I called again this afternoon because I haven't received any call.<br> Spoke to Feko again who put me on hold for a while and still told me the same story!!<br> She put me through to the westbank system and call centre and I was attended by Mr. Ayanda Myeni who was also very useless,,, he also put me on hold for a period of time until the call was terminated.<br> <br> I called back again, still held the phone for a while wanting to find out from Ayanda what happened to the call..<br> But I was told by Siyamo Dipale that he is not available on his desk and he took my details and \sent him email"<div><br></div><div><em>(Supplier name changed from First National Bank to Wesbank by Hellopeter.com)</em></div> """
Thank you for raising your concerns regarding your application for vehicle finance.
We have contacted you and provided a detailed explanation as to why your application has been declined. We look forward to hearing from you once your current finance agreement has been settled.
We trust that your faith in us has now been restored.
Yours in service,
WesBank
Thank you for raising your concerns regarding your application for vehicle finance.
We have contacted you and provided a detailed explanation as to why your application has been declined. We look forward to hearing from you once your current finance agreement has been settled.
We trust that your faith in us has now been restored.
Yours in service,
WesBank
