DZ
Dudu Z

1 reviews | Active since Jan 2021

26 Jan 2021, 17:05

VAP Premium Outstanding Debt

Wesbank has been deducting VAP Premium Outstanding debt of nearly R200 every month from my car instalment without my knowledge, they also proceeded to lower my instalment for 4 months without my permission, cause I was still able to pay just fine.

Will definitely be trying other finance houses once I sell this car

0
Replies (1)
WesBank
WesBank's reply27 Jan 2021, 08:03
Official
Dear Dudu Zondo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution