GB
Gerhard B

1 reviews | Active since Jul 2012

27 May 2025, 09:02

Useless Solar Finance option that is unusable.

WesBank now offers solar finance but in order to make use of their solar finance you need to find a solar installer that has been approve by WesBank and have an installer code, however WesBank does not want to disclose a list of suppliers that are approved or licensed with them claiming this is due to the personal protection act, however these are business partnered with them and surely these business would not mind WesBank sharing their information as this is basically free marketing for them.

It would use full to anyone wanting to take up the solar finance option from WesBank to have access to a list of these installers in their area or alternatively WesBank could make the onboarding option for new suppliers easier and faster, as the suppliers are complaining that nothing is happening with their applications.

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Replies (1)
WesBank
WesBank's reply27 May 2025, 09:10
Official
Dear Gerhard De Bruyn,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution