JT
Jaco T
1 reviews | Active since Sept 2018
05 Jan 2026, 11:55
Useless service from Wesbank
Useless service from Wesbank. Paid my last installment and I have a positive balance that is owed back to me. Now I need to get a proof of payment for a transaction that happened more than a year ago which was a transfer on the app before they will refund me my money.
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WesBank's replyOfficial
05 Jan 2026, 12:23Dear Jaco van Tonder
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Jan 2026, 12:23
Official
Dear Jaco van Tonder
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution