DS
Donato S
1 reviews | Active since Aug 2011
01 Sept 2020, 06:55
Useless service from a useless company
Absolutely useless service. I closed and settled my account on the 25th, yet after paying the exact amount shown I. The settlement letter they said I still owed R3900. How useless is your system if it can’t give accurate settlement amounts? I then wake up this morning to these absolute fools still deducting a monthly payment. How can your systems be so bad? How is there nobody competent working there?
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WesBank's replyOfficial
01 Sept 2020, 13:07Dear Donato,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Sept 2020, 13:07
Official
Dear Donato,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution