CN
Chantel N
1 reviews | Active since Jun 2023
19 Jun 2023, 08:57
USELESS SERVICE@WESBANK - SHOULD BE NOSERVICE@WESBANK
Worst service ever!!! Paid for two vehicle title transfers in January, phoned 20 times, emailed 30 times, even received personal wesbank email address from service assistant just to receive a mail to state that no queries are answered on personal mails, Received one title transfer three weeks ago, after numerous queries, still waiting on the other one, sending mail to service@wesbank, with read receipt option, mail gets deleted without being read. Useless useless service if you can call this service at all.
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WesBank's replyOfficial
19 Jun 2023, 11:34Dear Chantel Nel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Jun 2023, 11:34
Official
Dear Chantel Nel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution