BR
Brent R
1 reviews | Active since Mar 2019
25 Mar 2019, 10:54
Useless Pestering
I have been sending Wesbank Insurance confirmation my proof of insurance on my motor vehicle for the last 2 months however they repeatedly send me mails asking me to send it. They are now adding onto my monthly premium because they have not had the competency to open up attachments sent via email two months ago. I just sent them the fourth email with my confirmation attached and I am awaiting feedback.
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WesBank's replyOfficial
25 Mar 2019, 12:45Dear Brent_Le Roux
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FB79.
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FB79.
Regards,
Rodney Nadar
WesBank Service Resolution
Best regards,
WesBank's reply25 Mar 2019, 12:45
Official
Dear Brent_Le Roux
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FB79.
Regards,
Rodney Nadar
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FB79.
Regards,
Rodney Nadar
WesBank Service Resolution
Best regards,