AB
Andre B
1 reviews | Active since Apr 2011
08 Feb 2019, 13:13
Useless Finance Service Provider
PLEASE tell me this useless Wesban**** How is it possible to get a deal from a dealership in 2 Hours for vehicle finance , YET when dealing with Wesbank direct it takes almost 48 Hours and no feedback or an answer. All you get is that it has been escalated to this and to that.MOST USELESS PATHETIC BY FAR!!! Consider getting people to work for you that is willing to work. Appalling and disgusting service thus far!!!
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Replies (2)0
Replies (2)
WesBank's replyOfficial
08 Feb 2019, 13:42Dear Andre,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C63.
Regards,
Wiesaal Sallie
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C63.
Regards,
Wiesaal Sallie
WesBank Service Resolution
WesBank's reply08 Feb 2019, 13:42
Official
Dear Andre,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C63.
Regards,
Wiesaal Sallie
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C63.
Regards,
Wiesaal Sallie
WesBank Service Resolution
AB
Andre B's updateReviewer Update
11 Feb 2019, 13:52Thembi Mahlasi, Kante Bila, Riley Pretorius provides **** service and does not care about client satisfaction. All looking for excuses to decline the application. FNB AND WESBANK useless as one.
AB
Andre B's update11 Feb 2019, 13:52
Reviewer Update
Thembi Mahlasi, Kante Bila, Riley Pretorius provides **** service and does not care about client satisfaction. All looking for excuses to decline the application. FNB AND WESBANK useless as one.