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magcobaaphiwe M
1 reviews | Active since Jul 2017
10 Sept 2020, 09:37
Useless company
I have been tryung to call in and get connected to a department that will reinstate my TOP UP COVER but all the departments are saying they transferring and i jeep on going back to custoner service......i have been telling the advisors that I AM ONLY AVAILABLE AFTER 7PM WEEKENDS IM WORKING TILL 13H00 SO now what do i do????????
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WesBank's replyOfficial
10 Sept 2020, 10:40Dear Aphiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Sept 2020, 10:40
Official
Dear Aphiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution