VM
Vusi M

1 reviews | Active since Jan 2014

08 Jun 2017, 11:12

USELESS ARROGANT CUSTOMER SERVICE - wesbank

<p>On Monday 05-06-2017 a black lady from Wesbank Collection Solutions called around 10:30 or 11:45 and i was at hospital was not feeling well, i then told the lady that am at hospital i cant talk, she insisted i do security questions then i confirmed the address and she then requested i complete 3 security checks i told the lady am not well do you mind to call back on friday, she said its impossible its regarding arrears on my nissan NP 200 ref ********** 7228, i was very angry and frustrated because am at hospital and she's forcing info out of me, she was screaming, shouting at me like a child she then said she doesnt want to talk to me but she called me and i swear at her because i was angry, is this how wesbank is treating their customers, i want the lady to call me asap to apologise.</p> <p> </p> <p>wesbank fairlands collection solutions </p>

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