AB
Anneline B

1 reviews | Active since Jun 2016

06 Sept 2016, 09:10

useless!!!!!!!!!!!!!!!!!!!!!!!

<p>AM TIRED OF THE INCOMPETENCE DISPLAYED BY WESBANK.</p> <p>I HAVE SENT MY WATER AND ELECTRICITY BILL. I DO NOT NEED A COMMISSIONER OF OATH LETTER FOR ADDRESS CHANGES AT MY BANK SO I WILL NOT GIVE YOU ONE NOW.</p> <p>USE MY WATER AND ELECTRICITY BILL AND CHANGE MY RESIDENTIAL AND POSTAL ADDRESS IMMEDIATELY.</p> <p>STOP WASTING MY TIME!!!!!!!!!!!!!!!!!!!!!!</p> <p>HOW DIFFICULT IS IT FOR WESBANK TO PERFORM A SIMPLE ADMINISTRATIVE TASK?????????????</p> <p>USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
WesBank
WesBank's reply06 Sept 2016, 10:42
Official

Good day

Thank you for raising your concerns and affording us the opportunity to provide feedback.

Due to FICA legislation, we require the proof of residence to be stamped and certified by a Commissioner of Oath. The relevant Customer Service representative has communicated with you and the process and requirements was explained.

Please accept our sincere apologies for the frustration caused.

Yours in Service,
WesBank