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Nericha N

1 reviews | Active since Nov 2022

14 Nov 2022, 14:21

Urgently looking for my NaTIS documentation of settled vehicle.

I'm trying to get hold of someone (anyone!!) at West Bank, but all I've gotten so far is an email acknowledging my complaint. None of the numbers I've tried seem to work (even the number I've got from my local municipality - that number doesn't seem to even exist) and the branch I went to has been permanently closed. I am urgently looking for the NaTIS documentation of my vehicle, which was already settled in 2020, as I am in the process of selling the car. I would REALLY appreciate some assistance in the matter as my hands are tied and it is a time sensitive matter.

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Replies (1)
WesBank
WesBank's reply14 Nov 2022, 14:42
Official
Dear Nericha N,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution