1 reviews | Active since Feb 2015
unwilling to assist
<p>Privately financing a vehicle through wesbank, the deal was handed over to title guard to facilitate, the seller had done his part and we were just waiting to sign a contract, Wesbank calls me to advise that the vin number was checked up with Ford SA and the vehicle was a year older, I would have to pay a deposit as the retail value dropped, the invoice was sent to title guard and I had paid the deposit, now Wesbank says they cannot finance the vehicle for the retail value they have supp****. we cannot just cancel the deal as we had spent money to go through the processes. I am not impressed as I had previously financed a vehicle through wesbank and settled in full within 8 months.</p>
Good day Zahid
Thank you for raising your concerns regarding your recent application for vehicle finance and affording us the op****ity to investigate your allegations. As a service driven organisation WesBank strives to assist all our customers when possible.
We are unable to access your profile with the details provided and have thus forwarded an email directly to the email address provided. We urge you to respond to this mail at your earliest convenience and provide us with the details as requested therein.
We look forward to your response.
Yours in Service,
WesBank
Good day Zahid
Thank you for raising your concerns regarding your recent application for vehicle finance and affording us the op****ity to investigate your allegations. As a service driven organisation WesBank strives to assist all our customers when possible.
We are unable to access your profile with the details provided and have thus forwarded an email directly to the email address provided. We urge you to respond to this mail at your earliest convenience and provide us with the details as requested therein.
We look forward to your response.
Yours in Service,
WesBank
