SD
Sean D

1 reviews | Active since Feb 2020

11 Feb 2020, 10:30

Unsolicited calls

I received a unsolicited call from someone trying to sell me a service for Wesbank - they glossed over the introduction offer of R80 for this service and when I asked them to repeat this, the ignored R80 part - I have major issues with this, number one you may not call me to sell this offering, number 2 if you do manage to get hold of me then make it clear that you are trying to sell me something and do I wish to continue or call back at an appropriate time.

0
Replies (1)
WesBank
WesBank's reply11 Feb 2020, 11:03
Official
Dear Sean Dobson,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution