MW
Michael Warwick-Oliver

1 reviews | Active since Jan 2019

04 Jan 2021, 14:46

Unsatisfied

I app**** for cashflow relief from FNB on 3 occasions. It was approved once.

My Wesbank account has gone into arrears due to this. I have been paying extra into the account as I am not in a position to make a payment arrangement. I work in the hospitality sector and we are suffering due to covid.

My account has now been handed over due to this. Even though I am paying extra into the account.

0
Replies (1)
WesBank
WesBank's reply04 Jan 2021, 19:29
Official
Dear Michael Warwick-Oliver

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution