BP
BENNY P

1 reviews | Active since Jun 2024

14 Jun 2024, 08:38

UNRULY WESBANK COLLECTIONS AGENT

WesBank have employed a very rude collection agent for our vehicle account. We have 6 vehicles on Finance with WesBank and they are in 1 month's arrears. The collections agent is very aggressive and threatens and harasses us.

Olie Olwage JP Solutions ***

the above are his details and collection agents like this do not deserve to collect for an institution like WesBank as they use methods which are barbaric.

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Replies (1)
WesBank
WesBank's reply14 Jun 2024, 09:04
Official
Dear Benny Pophiwa,

 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution