Unresponsive!

<p>Wesbank promises a 24-hour turn-around time on P2P finance applications. First, they dropped the ball and my "Approved" application has been ignored since I submitted all documentation on 27 July. I followed up telephonically on 1 August, and was told that a system error had failed to allocate the application to a "Marketer", and was promised escalation and swift resolution. 24 hours later, still having received no correspondence, I again followed up telephonically, and made my displeasure abundantly clear. I was told a marketer had been assigned, and that I would be contacted without delay to resolve.</p> <p>Surprise, surprise, Wesbank feels there's no need to deal with this, despite my business having a number of existing IS agreements with them. Time to terminate these and take my business elsewhere.</p>